AI systems
Chat & support agents
Chat agents trained on your knowledge and connected to your systems, so they can answer questions and actually do things: book, track, update and escalate.
Sound familiar?
- Your team answers the same questions all day
- Customers wait hours for simple answers
- Your chatbot can talk but can't do anything
What's included
Built around your workflow.
- 01
Website, WhatsApp and in-app chat
- 02
Answers grounded in your own content
- 03
Actions in your systems (orders, bookings, tickets)
- 04
Hand-off to a person with full context
- 05
Analytics on what customers ask
- +
Anything specific to your business, scoped in the free consultation.
How we deliver
From free consultation to launch.
- 01
Discover
We learn how your business works, define the problem and agree on what success looks like.
- 02
Design
We map the flows and design screens you can click through before production code is written.
- 03
Build
We ship in weekly increments, with a working build you can test at the end of every week.
- 04
Launch
We handle release, infrastructure and monitoring so launch day is calm and uneventful.
- 05
Support
We stay on to fix, improve and extend the product as your users and needs grow.
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Thinking about chat & support agents?
Book a free consultation and we'll conduct a meeting to talk it through, or start with a free audit. No obligation either way.